Purpose – the purpose of the paper is to provide the overview in the factors that undermine overall productivity at Medupi Power Station in the project level.

Design/methodology/approach - The study was conducted by gathering data from a stratified random sample of 240 respondents.  The research subjected the publish the findings based on the 120 employees of Medupi Power Station Project (internal stakeholders of Medupi Power Station Project) and an additional 120 external stakeholders of Medupi Power Station Project. 

Finding - A learning organisation is necessary to ensure future sustainability.  An organisation needs to use adaptive and generative learning to build on its strengths, to streamline its processes, and must be committed to innovation to remain competitive.  Organisational learning is embraced and forms part of the organisational culture. 

Research limitation/implication – The focus is the implementation of change management to influence productivity on the project. This includes the effective use of communications in communicating changes and adopting an innovative approach improving productivity, and that normally individuals tend to value leaders primarily for their abilities as orators.

Practical implication – It is possible for the project to ensure that better training or enforcement is conducted, to allow employees to be ahead of their work requirements and advancing to the new developmental area. This will be translated inside out, out to the external stakeholders, demonstrating a productive business.

Social implication – Effective communication is essential for the management of change in large institutions, and is closely related to the fundamental principles of good corporate governance.  Effective communication is a pivotal tool for outlining the outcomes of change, ranging to negative shift to positive alignments required due to sudden shifts. 

Originality/value – The paper provide an overview perspective at the role of effective communication and training in ensuring that change is managed and implemented effectively.