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EMOTIONAL INTELLIGENCE AND ORGANIZATIONAL CULTURE EQUILIBRIUM – A CORRELATION ANALYSIS

Abstract

Interest in the concept of organizational culture has been growing since the 1980s when textbooks, journals, etc that omitted culture as a topic of study was considered obsolete. This interest is now pervasive in the academia and the business world. Today numerous business articles carry issues that tout culture as the central key to an organization’s success, and suggest that managers who are able to manage through their organization’s culture almost certainly would rise to the top. It is on this premise that organizational culture has emerged as a common topic in management, and as organizations extend their branches to other nations, the study of organizational culture will continue to gain increasing prominence. It is believed that values drive a business and as such managers should develop management philosophies that will drive the organization to prosperity. The objective of this study was to investigate the relationship between emotional intelligence and organizational culture equilibrium in organizations. Emotional intelligence helps organizational leaders to cultivate an organizational culture that produces organizational citizenship behaviors. It is also critical for the development of significant cultural identity for organizations and instills high levels of trust and cooperation throughout the organization while maintaining the flexibility needed to respond to changing conditions. Johnson & Johnson’s credo provides a classic example of the efficacy of emotional intelligence on organizational culture balance. A sample (n=294) was taken in Aba. Data were obtained through a questionnaire on seven dimensional factors of emotional intelligence, designed along the Like rt-type scale based on the Schutte scale. The result was obtained using Pearson’s correlation analysis, which indicated, r, = .99. Therefore, the study found a strong positive association between emotional intelligence and organizational culture equilibrium. 

Key words: Emotional competences, Organizational members, Values, Ethical culture, Authoritarian culture, Participative culture, Reciprocal process.